Privacy at OISEA
Clear Information Practices Support Responsible Work.
This Privacy Policy explains how LOXENKEY LLC, doing business as OISEA (collectively, “OISEA,” “we,” “us,” or “our”), handles personal information in connection with oisea.org, website communications, and initial inquiries.
It does not describe every information-handling practice that may apply after OISEA accepts an engagement. Client and case information may also be governed by a written agreement, professional obligations, applicable law, and matter-specific procedures.
Scope and Identity
This policy applies to information collected through this website, the OISEA initial inquiry form, and direct communications that begin through the contact information published on this site.
Submitting an inquiry does not create an investigator-client, expert-client, attorney-client, or other professional relationship. OISEA has not accepted a matter unless and until the parties complete an appropriate written agreement.
Information We Collect
Information You Provide
When you submit an initial inquiry or contact OISEA, we may collect:
- Your name, email address, telephone number, and preferred contact method.
- Your organization or firm, if you choose to provide it.
- The service category you select and any relevant deadline or timeframe.
- How you learned about OISEA.
- The matter summary and other information included in your message.
- Records of our communications with you.
Information Collected Automatically
When you visit the site, the website, hosting environment, and security services may automatically receive technical information such as your Internet Protocol address, browser type, device type, operating system, requested pages, referring page, date and time of access, and security-related events.
Information From Other Sources
If you identify an organization, representative, attorney, or other person connected with an inquiry, we may receive relevant contact or matter information from that person or from lawful public sources when needed to evaluate or respond to the inquiry.
How We Use Information
We may use personal information to:
- Receive, review, and respond to inquiries.
- Evaluate whether an initial discussion or potential engagement may be appropriate.
- Communicate about requested services, availability, conflicts, scope, timing, and next steps.
- Operate, maintain, troubleshoot, and improve the website.
- Detect spam, misuse, unauthorized access, and other security threats.
- Maintain business records and support administrative, compliance, insurance, and quality-control functions.
- Comply with applicable law, legal process, licensing requirements, or professional obligations.
- Protect the rights, safety, property, and integrity of OISEA, its clients, website users, and others.
OISEA does not use information submitted through the initial inquiry form to build advertising profiles or sell that inquiry information to data brokers.
Cookies and Site Technology
The site may use cookies, local storage, server logs, and similar technology necessary to operate the website, support form functionality, remember limited preferences, prevent spam, and protect the site from malicious activity.
OISEA does not use website technology to create advertising profiles from initial inquiry information. Browser settings may allow you to limit or delete cookies, but disabling necessary technology may affect site or form functionality.
Web Fonts
Website typography may be delivered through Google Fonts. When a page requests a font from Google, your browser communicates with Google’s servers and may transmit technical request information, including your IP address and browser details. Google states that the Google Fonts API does not set or log cookies. You can review Google’s Privacy Policy for additional information.
How We Disclose Information
OISEA may disclose personal information in the following limited circumstances:
- Service providers. We may provide information to vendors that support website hosting, forms, email delivery, security, backups, technical support, and related business operations. They may use information only as needed to perform services for OISEA, subject to their terms and applicable obligations.
- Professional advisers and authorized resources. We may share information with legal counsel, accountants, insurers, consultants, or other authorized professionals when reasonably necessary for business, legal, risk, or compliance purposes.
- At your direction. We may disclose information when you ask or authorize us to communicate with another person or organization.
- Legal and safety reasons. We may disclose information when reasonably necessary to comply with law, legal process, licensing or regulatory requirements, or to protect rights, safety, property, or the integrity of our services.
- Business changes. Information may be reviewed or transferred in connection with a proposed or completed reorganization, financing, merger, sale, or transfer of some or all business assets, subject to appropriate protections and applicable law.
OISEA does not sell personal information submitted through the initial inquiry form for monetary consideration.
Retention
We retain website inquiry and communication information only for as long as reasonably necessary for the purposes described in this policy, including responding to the inquiry, documenting whether a matter was accepted or declined, maintaining appropriate business records, resolving disputes, enforcing agreements, and meeting legal, licensing, insurance, or professional obligations.
Retention periods may vary based on the nature of the information and the circumstances. Information preserved in routine backups may remain until those backups are replaced or securely deleted in the ordinary course.
Security and Sensitive Information
OISEA uses administrative, technical, and organizational measures designed to protect personal information in light of its nature and the way it is processed. No website, email system, or method of electronic transmission or storage can be guaranteed to be completely secure.
Do not submit highly sensitive material through the initial inquiry form. This includes Social Security numbers, financial credentials, medical records, explicit evidence, confidential legal documents, extensive case files, or sensitive digital media. If a matter proceeds, OISEA will provide direction regarding an appropriate method for exchanging necessary information.
Privacy Choices and Requests
Depending on where you reside and subject to applicable law, you may have rights concerning your personal information. These may include the right to request access, correction, deletion, or a copy of certain information, or to object to or limit certain uses.
To submit a privacy request, email info@oisea.org with the subject line “Privacy Request.” Please describe the request and the information involved. We may need to verify your identity or authority before acting and may retain limited information necessary to document and administer the request.
Some requests may be limited or denied where permitted by law—for example, when information must be retained to comply with legal or professional obligations, protect rights and safety, maintain security, resolve disputes, or establish, exercise, or defend legal claims. Where applicable law provides an appeal right, you may appeal a decision by replying to our response and stating that you are requesting an appeal.
Children’s Privacy
This website is intended for adults and is not directed to children under 13. OISEA does not knowingly collect personal information directly from a child under 13 through this website. A parent, legal guardian, or authorized adult seeking assistance concerning a minor should submit the inquiry in the adult’s own name and avoid including unnecessary sensitive information about the child.
If you believe a child has submitted personal information directly through this site, contact us so we can evaluate the appropriate response.
Third-Party Links and Services
The website may link to third-party websites or resources. OISEA does not control their privacy or security practices. Review the privacy notices of any third-party service before providing personal information.
Changes to This Policy
We may revise this Privacy Policy to reflect changes in our website, services, information practices, providers, or legal obligations. The “Last updated” date at the top of the policy identifies the most recent revision. Material changes will be presented in a manner appropriate to the nature of the change.
Contact Us
Questions about this policy or OISEA’s website information practices may be directed to:
OISEA
Oak Ridge, Tennessee